Personal banking

Banking that understands
every individual

Drive more relevant relationships with personalized experiences, powered by AI and designed for every life stage, channel, and context.
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Accelerated mobile adoption
24/7
of banking users use mobile apps as their primary channel.
Personalization that builds loyalty
30%
higher cross-selling
success rate.
Autonomy that reduces support needs
25%
fewer customer service calls for simple operations.
Automated conversations
30%
reduction in customer
service costs.
This platform is AI-optimized
People-centric banking

From friction points to experiences that build loyalty.

Transform the main challenges of everyday banking into simpler, more personalized, and autonomous experiences for every customer.
Solution
Personalized, conversational experiences that build an ongoing relationship with every client.
Solution
Micro-segmentation and automation to deliver relevant proposals at the right time and through the right channel.
Solution
100% digital onboarding with biometrics, document validation, and electronic signatures.
Solution
Omnichannel self-service to resolve frequent operations and free up your teams.
Four pillars for personal banking

What is Personal Banking?

What Smart Platform delivers out of the box so the bank can focus on its strategy, not on technical issues.
It’s not one solution, it’s thousands
But managed from a single solution that provides access to different technological platforms.
It means speaking to each client one-on-one
But doing it simultaneously with everyone without neglecting their own needs.
It means generating new business
Making it easy for everyone to carry out the transactions they need.
Banking has never been this easy
So comfortable, so simple, so fast, so secure.
MOBILE First

Products designed for Mobile

A fluid, secure, native app that adapts to each user's style and boosts your Bank's innovation.
100% native app
With navigation optimized for performance and scalability.
Modern authentication
Touch ID, Face ID, and multi-factor authentication.
100% digital and secure onboarding
with electronic signature and biometrics.
Digital toolkit
With plug & play components to innovate without starting from scratch.

Personalization,
a proven differentiator

Comprehensive functional coverage and the ability to customize both the journey and the channel identity, creating a distinctive experience for your customers.
Advanced branding capabilities: visuals and tone aligned with the Bank.
Personalized smart dashboard per user: products, favorites, and frequent shortcuts.
One solution, multiple capabilities

Everything Personal Banking needs, connected to the best technologies.

We integrate capabilities from different platforms to offer an omnichannel, conversational, and efficient experience without adding operational complexity.
ic Smart platform
One bank, one experience
This is the big difference between managing isolated systems and an omnichannel platform
Discover IC Smart Platform
Corporate Banking
More management capacity means more satisfaction
Transactional chatbot with over 30 banking services handled within the conversation.
Discover Corporate Banking
ic social banking
A ready-to-go chatbot
Serving thousands of customers in two weeks. Think it's impossible?
Discover IC Social Banking
CORPORATE
Greater capacity, better management
Corporate Banking solutions that streamline operations and improve the bank-business relationship, facilitating financial management according to business needs.
SECURITY
Security focused on the user
Infocorp's Personal Banking solutions provide an experience that strikes the ideal balance between security and usability:
Simple management of user access and permissions.
Choose from a wide range of options for second-factor authentication.
State-of-the-art identification: Touch ID, biometrics.
ISO-27001 certification.