The pain point and its solution
More autonomy to operate. More control for the bank.
Three of the main pain points banks face in their daily operations. Three answers from IC Back Office.
IC Back Office
Operate simply,
and control everything.
A single place for your back-office team to manage disputes, reconciliations, and exceptions in real time.
+3,000
Available
configurations
configurations
4 areas
Multi-bank administration, security, communication, and auditing
Omnichannel
Centralized customer communications
∞ Management tasks
Configurable management and workflows
This platform is AI-optimized
OMNICHANNEL MANAGEMENT
The control center for your digital channels.
IC Back Office connects security, technology, support, and operations teams to the entire platform. From a single location, it allows you to configure and manage digital channels efficiently, ensuring a consistent, frictionless experience for corporate, SME, and retail customers.
Request a demoOPERATIONAL AUTONOMY
More autonomy for your teams, without losing control.
Launch personalized campaigns for every segment and let the platform handle repetitive tasks while your team focuses on strategy and results.
Manage customers, products, and users
Enroll individuals and companies
Define permissions, parameters, rules, and limits
Create feature profiles
Configure approval schemes and security measures
View transaction history
CONFIGURABLE COMMUNICATION AND EXPERIENCES
Control and security
for your processes.
Establish audit functions
Set up dual-approval processes
CONFIGURABLE COMMUNICATION AND EXPERIENCES
Manage every customer interaction from a single place.
Configure notifications and push alerts
Set up requests with dynamic web and mobile forms
