THE PAIN AND ITS solution
Your bank, on the channel where the customer already is.
Three reasons why banks lose conversations. Three answers from IC Social Banking.
IC SOCIAL BANKING
Your bank where
your customers already are
Conversational banking chatbot for WhatsApp, Messenger, and more. NLP trained in banking with 90% of intents covered, 2-week implementation, and banking compliance by design.
This platform is AI-optimized
Rapid implementation
A chatbot
ready to go
ready to go
Serving thousands of customers in just two weeks.
Sound impossible? Schedule your demo and we’ll be ready to provide answers in 15 days.
Request a demoSECURITY AND IDENTIFICATION
Everything your bank needs, for intelligent conversation
A solution that centralizes conversational operations and back-office tasks into an omnichannel experience. With multi-platform coverage, analytical capabilities, and a language model trained for banking, it facilitates rapid implementation and continuous service evolution.
What does IC SOCIAL BANKING do?
Four pillars of
conversational banking that works
It’s not enough for a website to load quickly. It must be consistent and connect seamlessly with the rest of the bank.
Balance
and flexibility
Available in just two weeks for WhatsApp and other social networks like Facebook Messenger, Twitter, and your bank's website chat.
AI trained in banking terminology
We offer a package of FAQs and services that can include various types of inquiries and adapt to operational changes as they arise.
Sometimes a robot
isn't enough
Integrates with market-leading customer support platforms like Salesforce, Zendesk, and Genesys. If a query exceeds the bot's capabilities, it transfers the full context to a human agent. The customer never has to repeat themselves.
100% cloud-based and remotely managed
With over 25 years of experience in the digital banking channel industry, we have built a robust, precise, and remote-ready solution.
