THE PAIN AND ITS solution
From zero to active customer.
Three reasons why banks fail to convert prospects into customers. Three answers from IC Onboarding & Origination.
IC Onboarding & Origination
From prospect
to active customer
Customer acquisition and digitization, just a click away.
+80%
approval rate
for digital sign-ups
for digital sign-ups
90s
average onboarding time
-68%
drop-off rates vs traditional flows
100%
KYC compliance and digital signature
This platform is AI-optimized
END-TO-END DIGITAL EXPERIENCES
From campaign to enrollment,
in a single journey.
Guide every customer from the first contact to opening an account, signing a contract, or disbursement, with simple, personalized, and fully digital processes.
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Platform capabilities
Onboarding doesn’t end when the customer is activated
Support every stage after enrollment with personalized communications, automated campaigns, and relevant benefits that drive adoption, conversion, and a longer-lasting relationship with the bank.
Welcome and adoption
Guide the customer through their first steps, helping them get to know the channels, activate services, and discover the benefits available from the start of the relationship.
Omnichannel campaigns
Manage inbound and outbound campaigns across the bank’s digital channels, connecting every communication to each customer’s journey, behavior, and needs.
Intelligent personalization
Segment audiences, personalize messages in real time, and trigger automated campaigns using events, retargeting, and machine learning to increase the relevance of every interaction.
Personalized activation
Support the customer after onboarding with communications and experiences tailored to the product they’ve acquired, strengthening the relationship from the very first moment.
